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WORK STRESS
Work-related stress is the result of a conflict between the role and needs of the individual employee and organisational, personal or ergonomic factors in their work place. There can also be an unacceptable tension between the demands of work and the individuals' life outside work. Stress is also often typified by a lack of control over conditions at work.
The recognized causes of work-related stress are numerous and fall into several categories:
Work Practices
people unable to exert any control or influence over the demands placed upon them
lack of a clear job description or chain of command
a high degree of uncertainty about job security or career prospects
temporary work and fixed term contracts
lack of any understanding leadership
cuts in government and local government funding leading to increased workloads
long hours cultures
no recognition or reward for good job performance
no opportunity to voice complaints
heavy responsibilities with no authority or decision making discretion
no opportunity to use personal talents or abilities
inadequate time to complete tasks to personal or company standards
chances for small error or momentary lapse of attention to have serious or even disastrous consequences
Pressure
pressures piling one on top of another
pressures are unremitting or prolonged
there is confusion caused by conflicting demands
Harassment or bullying
prolonged conflict between individuals
exposure to prejudice regarding your age, gender, sexuality, race, ethnicity or religion
Environment and technology
unpleasant or hazardous working conditions
technology controlling workers, for example 'power dialing' systems used in telephone banking where there are no gaps between calls and staff have no control
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